Service restoration has been completed by cloud provider, now we are seeing service gradually recovered.

Service restoration is ongoing with cloud provider, ETA pending, will update here once got from cloud provider.

Solution fix is ongoing with collaboration with cloud provider, will provide ETA once available. Meanwhile Rently Smart Hub goes offline due to this issue.

Mitigation still in process with cooperation of cloud provider, good progress made but no ETA can be provided yet.

We are working with our cloud provider on the mitigation solution, still in process.

Root cause has been identified, now working on mitigation.

Rently Manager App/Renter Tour/Resident App also impacted, now dev team is investigating the root cause.