Affected components
Smart Home Portal
Updates
Resolved
Full service has been restored
Fri, Oct 10, 2025, 06:00 AM
Monitoring
Cellular provider has nearly done the restoration, continue finishing it.
Fri, Oct 10, 2025, 02:00 AM(4 hours earlier)
Identified
Cellular Provider has made further progress on restoring, would expect fully resolve it in next 2 hours.
Thu, Oct 9, 2025, 11:00 PM(3 hours earlier)
Identified
Cellular Provider is working on the fix.
Thu, Oct 9, 2025, 08:00 PM(3 hours earlier)
Investigating
We are investing a portion of Smart Hubs fell offline issue, which turns to be cellular provider issue, now provider working on the investigation.
Thu, Oct 9, 2025, 06:35 PM(1 hour earlier)
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