Affected components
Smart Home Portal
Updates
Resolved
AWS has resolved this issue, and Rently service is fully restored as well.
Mon, Oct 20, 2025, 10:53 PM
Monitoring
AWS is working on the service restoration actively https://health.aws.amazon.com/health/status
Mon, Oct 20, 2025, 05:12 PM(5 hours earlier)
Monitoring
AWS is still working on fully restoring service.
Mon, Oct 20, 2025, 02:36 PM(2 hours earlier)
Monitoring
Mostly issue restored, but Smart Hub may still experience delay.
Mon, Oct 20, 2025, 12:10 PM(2 hours earlier)
Investigating
Smart Hub service degraded due to AWS outage issue, which can cause hub offline, command delay, resident cannot log in app etc issue.
Mon, Oct 20, 2025, 07:11 AM(4 hours earlier)
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