Resolved
The batch migration process has been done, and issue is resolved now
Monitoring
The batch mitigation process is progressing as expected, and we have observed a decrease in the error rate. We will continue to provide updates on our progress.
Identified
The development team is actively working on applying the mitigation strategies to the affected hubs. This process is still in progress, and we are continuing to implement the solutions in batches.
Identified
The development team has finalized the approach and has begun applying mitigation strategies to the impacted hubs in batches.
Identified
The development team is currently finalizing approach and will begin applying mitigation strategies to the affected hubs in next 1-2 hours.
Identified
The development team has met with the AWS Team and received a proposed solution. We are currently verifying this solution before applying it to the impacted hubs.
Investigating
Issue recognized on random smart hubs and attached devices not responding to commands or send notifications, team is actively investigating on this.
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