Leads inquiry from ILS partners missed during Mar 20 and 23

Resolved·Partial outage

ILS data has been recovered, label this issue as resolved

Wed, Mar 25, 2026, 06:26 PM

(1 month ago)

Affected components

Mar 23, 2026, 07:23 PM

Mar 25, 2026, 06:26 PM

Updates

Resolved

ILS data has been recovered, label this issue as resolved

Wed, Mar 25, 2026, 06:26 PM

Monitoring

All missing Rent.com leads have been restored

Tue, Mar 24, 2026, 06:44 PM(23 hours earlier)

Identified

All missing Zillow leads have been restored

Mon, Mar 23, 2026, 08:52 PM(21 hours earlier)

Investigating

There was an incident happened between Mar 20 12:18PM UTC and Mar 23 4:40PM UTC that inquiry leads missed in Rently from ILS partners

Mar 23 4PM UTC Incident reported to Dev Team

Mar 23 4:40 PM UTC Incident resolved

Mar 23 5 PM UTC Started working with ILS partners on recovery of those missing leads

Mon, Mar 23, 2026, 07:23 PM(1 hour earlier)