Rently emails not sent to prospects/property managers

Resolved·Degraded performance

Issue resolved, all emails sent as expected

Tue, Aug 4, 2026, 04:54 PM

(1 month ago)

Affected components

Aug 4, 2026, 03:40 PM

04:54 PM

Rently Listing Portal (homes.rently.com)

Rently Manager Portal

Updates

Resolved

Issue resolved, all emails sent as expected

Tue, Aug 4, 2026, 04:54 PM

Monitoring

Issue has been resolved by switching to backup email provider

Tue, Aug 4, 2026, 04:10 PM(44 minutes earlier)

Investigating

Rently emails are not sent to prospects/property managers, while sms and webhook are still working, now we are working on resolution.

Tue, Aug 4, 2026, 03:40 PM(29 minutes earlier)

Rently emails not sent to prospects/property managers

Resolved·Degraded performance

Issue resolved, all emails sent as expected

Tue, Aug 4, 2026, 04:54 PM

(1 month ago)

Affected components

Aug 4, 2026, 03:40 PM

04:54 PM

Rently Listing Portal (homes.rently.com)

Rently Manager Portal

Updates

Resolved

Issue resolved, all emails sent as expected

Tue, Aug 4, 2026, 04:54 PM

Monitoring

Issue has been resolved by switching to backup email provider

Tue, Aug 4, 2026, 04:10 PM(44 minutes earlier)

Investigating

Rently emails are not sent to prospects/property managers, while sms and webhook are still working, now we are working on resolution.

Tue, Aug 4, 2026, 03:40 PM(29 minutes earlier)